Reporting Symptoms - Video

Using the video camera of any Apple or Android mobile devices, patients can report their symptoms to the physician or caregiver from their home or any other place. Physician or caregiver reviews the patient’s video, vitals, risks and conditions remotely, and determine proper care viz., prescribing home care or medication, directing patient to Urgent Care, ER or Hospital or make an appointment to visit doctor’s office for further investigation.

WHAT SYMPTOMS CAN BE REPORTED?

Video triage is a free format question and answer session with instructions on how to take the video. The questions and instructions are approved by the physician or caregiver.

 

HOW TO REPORT SYMPTOMS?

Symptoms can be reported using any of the following methods –

*On Mobile Devices – Login to SnapZap and tap on Snap Video. SnapZap is available for download from Apple App Store or Google Play store. For additional instructions about positioning the camera, tap on on the screen.

 

HOW WILL THE PHYSICIAN OR CAREGIVER RECEIVE THE DATA?

The physician or caregiver will receive the video symptom data immediately via our secure mobile app U-InTouch and OMNI, and on the web via OCEAN and Clinic – Triage. U-InTouch and OMNI is available for download from Apple App store or Google Play store.

 

HOW WILL THE PHYSICIAN OR CAREGIVER PROCESS ALL THE DATA?

The physician or caregiver will review the video symptom, correlate it with patient’s clinical history, risk and other information, and provide feedback with actionable items, where needed.

 

HOW TO CHECK FOR RESPONSES FROM THE PHYSICIAN OR CAREGIVER?

Responses from the physician or caregiver can be viewed by logging into SnapZap™ (Health Report) on the mobile device and on the web by logging into OCEAN (Health Data / Diagnostics). Family members can view responses on U-InTouch™ by clicking the on patient’s chat window. The Physician or caregiver can also send feedback to U-InTouch as an alert. U-InTouch™ is available for download from Apple App Store or Google Play Store.

 

HOW CAN PATIENT SHARE THIS INFORMATION WITH FAMILY MEMBERS?

The patient or their legal representative can add family members, physicians and caregivers to patient’s CARE group and start sharing the health information in real-time.

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